Answers to our most common questions. If you can't find what you're looking for, please don't hesitate to
Orders & Shipping
We accept all major credit cards (Visa, MasterCard, American Express, Discover), as well as accelerated checkout options like Shop Pay, Google Pay, and Apple Pay for a seamless experience.
We offer standard shipping at a flat rate for orders within the United States. We are also happy to offer Free Standard Shipping for all orders over $75. The final shipping cost for your order will be calculated and displayed at checkout.
Currently, we only ship to addresses within the United States and its territories. We are hoping to expand internationally in the future and will be sure to announce it to our community when we do.
Our fulfillment team works hard to process all orders within 2-3 business days. Once your order has shipped, standard shipping typically takes an additional 3-5 business days to arrive, depending on your location.
As soon as your order leaves our facility, we will send you a shipping confirmation email. This email will contain a tracking number and a link so you can follow your package's journey to your doorstep.
Because our fulfillment team works very quickly, we are unable to make changes to an order once it has been placed. Please review your cart carefully before confirming your purchase. If you notice an error, please contact us immediately at hello@beyond-family.com and we will do our absolute best to assist you.
Your trust and safety are our top priorities. Because our products are personal wellness items, "all sales are final" and we are unable to accept returns or exchanges. However, your satisfaction is still our goal. If your order arrives damaged or is incorrect, we will of course make it right.
We are so sorry for the issue! Please contact our support team at hello@beyond-family.com within 30 days of receiving your order. Be sure to include your order number, a description of the issue, and a clear photo of the damaged or incorrect item so we can resolve it for you as quickly as possible.
Sometimes, carriers mark a package as delivered a few hours before it physically arrives. We recommend checking with your neighbors and in any safe drop-off locations (like a porch or mailroom). If your package has not appeared within 24 hours, the next step is to contact the carrier directly to file a claim. If you need any additional information from our end to support your claim, please let us know.
You can apply your discount code during the checkout process. There will be a field labeled "Discount code or gift card" on the payment page where you can enter your code before finalizing your purchase.
Beyond Wellness
Our core philosophy is that the body is the foundation of our resilience. During intense life periods, emotional stress manifests as real, physical challenges—like sleepless nights, a tense body, or mental fog. Instead of targeting the emotion, we focus on providing foundational, science-backed nutritional support for the body's core systems. We believe that by supporting the body from within, we help you build a stronger "anchor," allowing you to better navigate the waves of life.*
Beyond Wellness was created specifically to support individuals navigating life's most demanding chapters. Unlike brands focused on athletic performance or biohacking, our entire focus is on building physical resilience when you need it most. We blend empathetic storytelling with science-led formulas to create tools that are both effective and deeply understanding of the mind-body connection during periods of intense stress.*
Our products are for anyone who feels the physical weight of a challenging life period. It's for those who feel "tired but wired," for whom sleep feels out of reach, or whose body feels tense and "on edge." It's for individuals seeking gentle, non-stimulant support to help rebuild their body's foundational strength and find a sense of balance again.*
"Soma" is the Greek word for the living body. "Somatic support" means that we focus on the body's lived, physical experience of stress. Rather than just addressing the mind, we believe in supporting the body's tangible systems—like the nervous system, the sleep cycle, and the inflammatory response—to build a foundation of calm and resilience from the ground up.
Life's most intense challenges can often feel like navigating a stormy sea. We use these metaphors because they honor that experience in a gentle, non-clinical way. The "waves" represent the natural ups and downs, the "anchor" is the sense of inner stability we help you build, and the "compass" is the clarity to navigate forward. It's our way of talking about difficult experiences with empathy and hope.
Our formulas are developed in partnership with world-class laboratories and expert chemists who have decades of experience formulating products for leading global brands. While we are not a doctor-led company, every formula is based on established scientific research and crafted with the utmost care in a GMP-certified facility.
As a growing brand, we are committed to making mindful choices. Our bottles are recyclable, and we prioritize partners who share our values. We are constantly exploring more sustainable options for our packaging and shipping materials as we grow. This is an important part of our journey, and we are dedicated to continually improving our environmental footprint.
We are so grateful for our community. While we don't have a formal rewards program at this moment, it is something we are planning for the future. The best way to stay informed about special offers is to subscribe to our newsletter.
Beyond Wellness was founded and inspired by the work of a Somatic Grief Educator. Our formulas were born from the recognized need for physical, foundational support during emotionally intense times. The two brands are separate entities but share a core philosophy: supporting the body as it navigates life's most challenging chapters.
The "Beyond" represents the journey of moving through and beyond life's most difficult periods. It’s not about erasing the past, but about building the physical strength and resilience needed to carry you forward into a future where you can feel vital and balanced again.
Quality & Safety
Your trust starts with transparency. All of our supplements are proudly manufactured in the United States in a state-of-the-art, FDA-registered, and GMP-certified (Good Manufacturing Practices) facility. This ensures that every batch meets the highest standards for quality, purity, and safety.
GMP stands for Good Manufacturing Practices. It is a rigorous set of quality control standards enforced by the FDA. A GMP certification means that our manufacturing partner's facility is regularly audited to ensure that our products are produced and controlled consistently according to the highest quality standards, from the raw materials to the finished bottle.
Yes, absolutely. This is a non-negotiable part of our quality promise. After manufacturing, every single batch of our products is sent to an independent, third-party laboratory. This lab tests for purity (to ensure it's free of contaminants like heavy metals and microbes) and potency (to ensure what's on the label is actually in the bottle).
This is an excellent question. The FDA does not "approve" dietary supplements in the same way it approves prescription drugs. However, the FDA does regulate both supplements and their manufacturing facilities. Our products are manufactured in an FDA-registered facility that strictly adheres to all FDA regulations and GMPs. The mandatory disclaimer on our labels, "*These statements have not been evaluated by the FDA...", is required by law for all supplement brands.
We partner with world-class formulators who source high-quality ingredients from trusted suppliers globally. Every ingredient is selected for its purity, potency, and bioavailability, ensuring that our formulas are both gentle and effective.
All of our formulas are gluten-free, soy-free, and non-GMO. Most of our products are also vegan, with some exceptions (Beyond OMEGA-3) for example is sourced from fish oil. We always clearly list all ingredients and any potential allergens like "Soy & Fish" (for Beyond FOCUS+) on each product page.
Because supplements can interact with certain medications, it is essential to consult your doctor or healthcare provider before starting any new supplement routine. We also encourage you to carefully read the 'Warnings' section on each individual product page for formula-specific information.
No. Our formulas are designed to be supportive, not dependency-creating. They are made with non-addictive ingredients to gently support your body’s natural processes.
Each bottle is stamped with a "Best By" date on the bottom. We recommend storing your supplements in a cool, dry place away from direct sunlight to ensure their potency through this date.
No. We believe in clean, effective formulas. We do not use any unnecessary fillers, artificial colors, or artificial flavors in our products.
Our Products & Collections
Our collections are organized by the primary area of support they provide. "Finding Calm" focuses on the body's stress response and nervous system balance. "Deep Recovery"is for sleep and physical restoration. "Clarity & Flow" supports energy and mental focus. And "Core Foundation" provides essential daily nutrients for overall resilience.
It depends on how that feeling manifests in your body. If your primary challenge is a feeling of being constantly "on edge" and tense, "Beyond BALANCE" is an excellent starting point. If you feel more "tired but wired" and your sleep is disrupted, "Beyond SLEEP+" might be the right fit. And if you feel a bit of everything—drained, foggy, and stressed—"Beyond UPLIFT" offers wonderful all-around support.
Think of them as partners in energy support. "Beyond MOMENTUM (CoQ10)" works at the cellular level to support your body's energy production—it's like restarting the power plant. "Beyond BOOST+ (Beetroot)" supports circulation and oxygen delivery—it's like clearing the roads so that energy can get where it needs to go.
They target different aspects of rest. "Beyond RESET (Magnesium)" is designed to release physical tension in your muscles and calm your nervous system. It's a "decompression button" to help your body unwind. "Beyond SLEEP+" is a more comprehensive formula specifically for promoting a healthy sleep cycle. RESET helps the body relax so that it is ready for a night of deep sleep.
Adaptogens are a unique class of plants and mushrooms, like the Ashwagandha in Beyond BALANCE and the mushrooms in Beyond UPLIFT. They are known for their remarkable ability to help the body adapt to and manage physiological stress. Instead of having one specific action, they work holistically to help bring the body's systems back into a state of balance.
No. Our formulas in the 'Finding Calm' collection are designed to support your body's natural balance, not to act as sedatives. The goal is to help your body better manage stress, so you can feel calm and centered, but still clear-headed and present during the day.*
Our foundational formulas like Beyond OMEGA-3 and REBUILD are designed for long-term daily use. Our more targeted formulas, like those in 'Finding Calm', can be used for as long as you feel your body needs the extra support. All of our products are non-habit-forming.
BioPerine® is a patented extract from black pepper fruit. We include it in certain formulas (like Beyond COMFORT and REBUILD) because it has been scientifically shown to enhance the bioavailability and absorption of other nutrients. In simple terms, it helps your body absorb more of the good stuff.
We generally recommend taking our supplements with a light meal to support optimal absorption and to be gentle on the stomach. You can find specific instructions in the "How to Use" ritual on each product page.
Yes, for our vegetable capsules (not softgels), you can carefully twist them open and mix the powder inside with a smoothie, yogurt, or a cool drink if you have trouble swallowing pills. Please note that this may alter the taste.
My Account
You can create an account or sign in by clicking the account icon located in the top right corner of our website, or You can access it directly via this link: https://my.beyond-family.com. Once you are logged in, you can access your personal details, manage your addresses, and view your order history.
To see your previous purchases, please log in to your account. From your main account page, you will find an "Order History" section that lists all of your past orders with Beyond Wellness.
We're sorry you're having trouble. If you have forgotten your password, the easiest way to regain access is to click the "Forgot Your Password?" link on the login page and follow the instructions. If you continue to experience issues, please don't hesitate to reach out to our team via our Help page.
We understand that can be frustrating. The best way to find the email associated with your account is to search your personal inboxes for an order confirmation from hello@beyond-family.com. The email address that received those messages is the one linked to your account. If you're still unable to find it, our team is here to help.
More
To maintain their potency, we recommend storing your supplements in a cool, dry place away from direct sunlight and moisture, like in a kitchen cabinet or pantry.
For legal and regulatory reasons, only the branding design of our product labels can be customized. All information about ingredients, the product name, volume, and the Supplement Facts panel is standardized and cannot be changed. This ensures that every label is accurate and fully compliant.
You can join the Beyond Wellness community on our social channels! We share insights on somatic wellness, foundational health, and tips for your journey. You’ll find the links at the bottom of this page.
Yes. All orders are shipped in plain, standard packaging without any external branding that would reveal the contents. Your privacy is important to us.
Yes, we do! Subscribing is the easiest and most affordable way to stay consistent with your wellness routine. When you subscribe to a product, you receive a significant discount on every order, and your products are delivered automatically at the interval you choose (e.g., every 30 or 60 days), so you never have to worry about running out. You can find the "Subscribe & Save" option on every product page.
Yes! Our curated bundles are a great way to start your journey with Beyond Wellness or to target a specific wellness goal with a complete routine. We've grouped our most complementary formulas into kits, like the Calm & Rest Kit, and offer them at a discounted price. Even better, you can subscribe to our bundles to receive the biggest savings.