We are grateful to our community for sharing their experiences with Beyond Wellness. Our goal in featuring reviews and testimonials is to be as transparent as possible, while staying compliant with guidelines set forth by the Federal Trade Commission (FTC) and the Food and Drug Administration (FDA). This policy outlines how we share customer feedback.

Our Guiding Principles for Featured Reviews

When selecting testimonials to feature on our site, we look for feedback that is:

Helpful & Specific: Reviews that focus on the product and the individual's personal experience using it, providing details that can help other customers on their journey.

Authentic: We are committed to sharing real stories from our community. In any case where a reviewer has received a product for free or has a material connection to our brand, we will always disclose it.

Compliant: We are dedicated to sharing experiences in a way that is responsible and respects all regulatory guidelines.

Content We Cannot Publish

To protect our community and comply with FDA and FTC regulations, we will not publish any review, comment, or testimonial that contains:

Medical Claims: Any mention of diagnosing, treating, curing, or preventing a specific disease or medical condition (e.g., "it cured my insomnia" or "it helped my anxiety").

Unsafe Advice or Misleading Information: Any content that is not aligned with our product's intended use or safety guidelines.

Spam, Derogatory Language, or Personal Information: Any review that is off-topic, contains hate speech, or includes private, identifiable information.

Reporting an Adverse Event

Your safety is our priority. If you believe you have experienced an adverse reaction from one of our products, please contact us directly at hello@beyond-family.com instead of leaving a review. This allows our quality team to formally investigate the matter as required by the FDA.

Contact Us

If you have any questions about this policy, please do not hesitate to reach out to our team.